Quote:
Originally Posted by TOOLwrench
How many of u on TA have an order status "new"?
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emailed 'em this morning, got a very prompt response. apparently there had been a glitch with the first "shipping" notice ...which wasn't supposed to be sent out - something automated. actual shipment hadn't started until after the 2nd ..."band members were a little behind on signing". so it's all good. i just needed to hear something about my specific order. seems the same could go for others still waiting. so, i know enough now to calm down... s'al good, man.
"I believe there was a glitch in our automated emailing system because no
packages were shipped before 4/02/2013. We didnt have them until April
1st because the band members were a little behind on signing all 5000
copies. Our systems show that your order hasn't been sent out yet. So we
will notify you via email with your packages tracking info as soon as it
has been shipped. We apologize for the delays
TOOL ORDERS"
(...if you wanted to read the same thing over and over...)